Contact Form

If you are not a UCAT 2026 candidate or do not have a UCAT 2026 account you can contact Pearson Customer Services using the form below.

Please provide as much information as you can to help us answer your enquiry. You will usually receive a response within 2 working days.

Data Privacy

We must have a candidate's written consent to a third party (such as a parent/guardian or teacher) acting on their behalf. It is therefore preferable that candidates sitting the UCAT 2026 submit a Help Request through their UCAT account.

There may be a delay dealing with your query if you do not complete the form or your data does not match your account details (if applicable).

You cannot use this form to:

• book, cancel or reschedule a test – please call Pearson Customer Services.
• Submit a UCAT 2026 Help Request – you will be instructed to submit your request via your UCAT account when registration opens (from 20 May).

This form is for queries about the UCAT. UCAT ANZ (Australia/New Zealand) candidates should refer to these contact details.

Pearson Customer Services Email Form