UCAT Frequently Asked Questions

Please also refer to our Candidate Guides.

UCAT 2020

What if my UCAT Online exam does not start properly?

What happens if I have an IT or connectivity issue during my UCAT Online?

How do I decide where I should take the test?

I have special exam arrangements. Where should I take the test?

Do I need to wear a face covering at the test centre?

What IT requirements are there for taking the UCAT Online?

What kind of environment do I need to take the UCAT Online?

What security measures are in place in the UCAT Online?

How can you ensure that candidates taking the UCAT Online are not using scientific calculators?

How can I make notes during my test in 2020?

I do not have the IT equipment required to take the UCAT Online. What should I do?

I do not think my wi-fi connection is stable enough for me to take the on-line version of the test. What should I do?

What if due to government restrictions I am unable to travel to a test centre?

There are currently no Test Centres open in my country / within travelling distance of my location. What should I do?

What if I have symptoms of Covid-19 (coronavirus) and feel too ill to sit my test?

Why is the UCAT running this year when other exams are being cancelled?

Will some groups of candidates be disadvantaged during 2020 testing?

Registration and Booking

Why won’t the Pearson VUE system let me register and create a web account?

I have forgotten my username and/or password

My registration email has not arrived

Can I change my UCAT Online booking to a test centre delivery or vice versa?

Practice Materials

I’ve been told I should pay for a coaching course in order to do well in the UCAT, is this true?

The UCAT Offcial App won't display questions correctly

Test Day

My UCAT Online test has not started yet - what should I do?

I encountered an issue / incident during my test


How do I get a copy of my score report?

Why are results not displaying properly on my online score report?

How do I know my ranking?


What is the UCAT ANZ and do I need to sit this test?

What if I want to apply to universities in Australia / New Zealand and in the UK?

Can I sit both the UCAT and UCAT ANZ?