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UCAT

The University Clinical Aptitude Test is used in the selection process by the majority of UK University Medical and Dental Schools.

Rescheduling and Cancelling

Rescheduling a Test

If you are not fit to take your test due to illness or other personal circumstances you must reschedule your test to a later date, even if this means losing the test fee.  If you choose to take the test, such issues will not be accepted as Mitigating Circumstances.  You cannot reschedule a test by email.

Rescheduling before the Online Booking Deadline (5pm, Wednesday 18th September)
You may reschedule your test through your Pearson VUE account up to 24 hours before your appointment time. If you miss this deadline you will need to pay a further fee for the rescheduled test.  If you are struggling to find an appointment you should contact Pearson VUE Customer Services.

Rescheduling after the Online Booking Deadline (5pm, Wednesday 18th September)
After this deadline you need to phone Pearson VUE Customer Services (+44 (0) 161 855 7409) to reschedule your test.  You may reschedule your test up to 24 hours before your appointment time. The availability of convenient dates and times will be extremely limited in the last two weeks of testing.

You still need to give the appropriate amount of notice even though the helpline is only available Monday to Friday from 08:00 to 17:00 (UK time).  For example, if your appointment is on a Monday, in order to reschedule (without losing your fee), you need to contact Pearson VUE Customer Services before 5pm (UK time) on the preceding Friday.

Rescheduling a test from July/ August to September/October
In order to reschedule to a test date that incurs a higher fee you need to cancel your original booking and book a new test. Your original test fee will be refunded and you will need to pay for your new test at the higher rate. If you have used a bursary voucher to pay for your test you can re-use the same voucher code.

Cancelling a Test

You cannot cancel a test by email.

Cancelling before the Online Booking Deadline (5pm on Wednesday 18 September)
In order to obtain a refund, you need to cancel your test through your Pearson VUE account up to 24 hours before your appointment time. If you miss this deadline your test fee will not be refunded. 

Cancelling after the Online Booking Deadline (5pm on Wednesday 18 September)
After this deadline you need to phone Pearson VUE Customer Services (+44 (0) 161 855 7409) to cancel your test.  In order to receive a refund, you need to cancel your test up to 24 hours before your appointment time.

You still need to give the appropriate amount of notice even though the helpline is only available Monday to Friday from 08:00 to 17:00 (UK time). For example, if your appointment is on a Monday, in order to obtain a refund, you need to contact Pearson VUE Customer Services before 5pm (UK time) on the preceding Friday.

Missed Tests (No-shows)

If you miss your test for any reason, the appointment will count as a 'no-show' and you will not be eligible for a refund or a free reschedule. This applies in cases of illness, family emergency, accident, arrest, transport problems and security alert as well as forgetfulness and lateness. It also applies to those who arrive at the test centre with inadequate or invalid identification. These rules equally apply to candidates who have used a bursary voucher to pay for their test.

Important note: If you have booked a test using a bursary voucher and then decide not to sit the UCAT, you MUST cancel your test (giving a minimum of 24 hrs notice), otherwise the UCAT Consortium will incur a charge for your missed appointment.  We therefore reserve the right to request repayment of the full test fee from any candidate who fails to attend a test paid for by a bursary voucher.