OnVUE UCAT Test Rules and Test Problems

Candidates sitting the OnVUE UCAT are presented with information about test rules, test problems and general advice on the introduction screens at the start of their test. This is provided below for your information.

Test Rules and Test Problems

Please take your time to read this important information about test rules and what to do if you have a problem during your test.

To contact the proctor, click the chat icon. The proctor may contact you over chat or by calling the phone number provided at check-in. It is advisable to keep your mobile phone in your test room, but out of arm's reach and not in your testing workspace.

Fitness to Test Declaration

  • In attending to test you are declaring you are Fit to Test.
  • If you are not fit to test due to illness/injury or personal circumstances that may affect your test performance, please stop your test now.
    You must then contact the UCAT Office as soon as possible for advice and support with testing.
  • If you choose to test against this advice, UCAT will not normally take any action.

General Rules

  • You must not move out of view of the webcam or leave the testing environment. No one else may enter the testing environment.
  • Any non-permitted personal items must be stored away from your testing space for the duration of your test.

Problems with your health or wellbeing during testing:

  • If you become unwell during your test please notify the proctor.
  • If continuing would affect your test performance, you should ask to end your test. The proctor cannot make this decision for you.
  • Ensure you obtain an incident case number before ending your test.
  • You must then contact the UCAT Office as soon as possible to arrange a new test booking.
  • If you choose to continue testing, UCAT will not normally take any action.

Problems with your test:

  • If questions are slow to load, this may be due to your internet connection. You do not lose test time while the exam content is loading.
  • If your internet connection is disrupted, the proctor will offer assistance. Note that if your connection is lost, the exam timer stops and you will resume from the moment you left the exam. If you cannot resume testing, the proctor will stop the exam. If this occurs, please follow the proctor’s advice or onscreen instructions.
  • If you experience any other problems during your test, make contact with the proctor so the problem can be addressed and the incident recorded.
  • If a problem is not reported during your test, UCAT will not normally take any action.
  • The proctor cannot answer questions about test content.

General Test Information

Please take time to read this screen as it includes important test information.

  • You may magnify the screen (up to 200%) using Ctrl +/- to zoom in or out; Ctrl 0 (zero) resets zoom to 100%.
  • You may select a different Colour Scheme from the drop-down at the top right of the screen.
  • Use your mouse to navigate through the test. Keyboard shortcuts can be used for some actions (e.g. Alt and n = next). If shortcuts do not work, use your mouse.
  • Unless you have been approved for rest breaks (see below), the test cannot be paused.

 

ONLY RELEVANT TO CANDIDATES APPROVED FOR REST BREAKS AS AN ACCESS ARRANGEMENT.

Pause the clock breaks can be applied for as an access arrangement if you are entitled to these in public examinations. Only candidates that have been approved for rest breaks will have this functionality in the live test.

We are unable to integrate this functionality into our practice materials. Please refer to the guidance on our website at https://www.ucat.ac.uk/register/access-arrangements/pause/

This is the text you will see in the live test.


INFORMATION ONLY FOR CANDIDATES APPROVED FOR REST BREAKS AS AN ACCESS ARRANGEMENT

There is a ‘Pause Exam’ button at the top right of the screen. This allows breaks without losing test time. You must not move out of view of the webcam or leave the testing environment during a rest break. You may wish to practise using this feature now. Instructions are available via the Help button (bottom left of the screen). Test time will continue to count down while using the Help button.