Contact Us

If you need advice about sitting the UCAT this year or regarding an issue with your test, please call Pearson VUE UCAT Customer Services.  Our Customer Service Team is currently dealing with a high number of queries, so please avoid contacting them until you have checked our website for answers to any questions.  There is also useful information on our FAQ page.

The Pearson VUE UCAT Customer Services helpline is available 08:00 to 17:00 UK time, Monday to Friday excluding English Bank Holidays. We currently recommend phoning (rather than usual the email contact form) as the most efficient way to ensure your query is dealt with quickly.

+44 (0)161 855 7409 

To email Pearson VUE UCAT Customer Services, please use the form below.  Please ensure all the fields are completed.  There may be a delay dealing with your query if the information you provide does not match the information on your account.

Please note you may need to wait between 5 - 10 working days to receive an email response as we are currently receiving an unprecedented volume of emails which has resulted in longer response times.  

Please note: you cannot book, cancel or reschedule a test by email.  You must call the number above.

Pearson VUE UCAT Customer Services Email Form